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After payment confirmation, you will receive your order's tracking code via email. With this code, you'll be able to track your delivery in real-time, from shipment
to arrival at your home. Additionally, we'll send automatic email updates whenever there are changes to your delivery status, so you're always well
informed.

Yes, it is possible to apply more than one discount coupon to your purchase, as long as they meet the promotion's conditions.

Yes! Free shipping may be offered in specific promotional campaigns or for purchases exceeding R$ 299.99. The conditions are stated on the website and may vary according to the region and promotion period.

Yes! By choosing Pix as your payment method, your payment is instant, and you automatically get a 5% discount available for this payment option, making your purchase even more convenient and economical.

Yes! Sol e Flora respects the right of withdrawal within 7 days (Consumer Protection Code) and also offers exchanges for defects or dissatisfaction, according to our Exchange and Return Policy. Please remember that products must be in perfect condition, with no signs of use and with their original packaging. To start the process, please contact us via WhatsApp or our customer service email.

If you prefer to pick up your order in person, we are available Monday to Friday, from 8 am to 5 pm, at our address:
R. Paulo Barros de Góes, 1840 – Lagoa Nova, Natal/RN, 59064-460 – Store 04.
Please respect our operating hours.